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Any files I edit or upload then gets synched back to his account.
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The only way I know how to access those files is to log into my BASIC drop box plan (with 2GB storage), synch those files back to my drop box account and then access them on Drop box web/Cloud via my account. He has shared them with me with EDIT permission AND at times I need to upload NEW files to his drop box folders. I do some work for him and need to access those files regularly. One of my acquaintance has a 2TB drop box account where he keeps all his property management business files. Hi, I have been unsuccessfully looking for a solve for drop box storage problem and wondering if you have an answer to this issue. These simple steps should fix the sync issue if it was caused by background processes. Restarting the Dropbox application involves a few more steps. To refresh the Dropbox website, just click the “refresh” button or press “F5” on your keyboard. Restarting your Dropbox application helps shut down background processes that could be interfering with file syncing on Dropbox. This simple yet effective step is quite easy to overlook. Here are some things you can try to fix Dropbox syncing issues. This section covers basic as well as advanced things you can try if Dropbox stopped syncing. Now that we’ve addressed common reasons why you may be unable to sync files in Dropbox, we’ll look at the steps you can take to fix these issues. When cache accumulates on your hard drive, it can slow down or even block Dropbox from accessing or uploading files. If you’ve run out of space on your computer’s hard drive and Dropbox account, you may experience syncing issues.Įxcess cache and data on your computer can also cause Dropbox to stop syncing properly. Programs like antivirus and firewalls can also block Dropbox due to incorrectly flagging it as malicious.Īnother possible reason for Dropbox syncing issues is a lack of storage space. If your connection to the internet is unstable, Dropbox may be unable to sync your files. One common culprit is a poor internet connection. Before we go over the steps you can take to troubleshoot Dropbox syncing issues, let’s first look into the possible reasons for them. If you’ve found that Dropbox stopped syncing, you’ll want to find a solution to make sure your files are safely stored in the cloud. Some common reasons your Dropbox folder may not be syncing include an unstable internet connection, conflicting programs such as antivirus software, excess cache and using an outdated version of Dropbox. If you’d like to learn more about Dropbox, you can read our Dropbox review and guide to what is Dropbox. To avoid running into Dropbox not syncing issues in the future, always keep an eye out for updates to the Dropbox app.

It’s also important to know that you can always contact Dropbox support if you’ve tried everything and the issue still persists. Trying some of these tips should help you get back to syncing files in no time.

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The troubleshooting tips in this article are for Windows PC users, but many of them apply to any operating system, including macOS, iOS and Android.
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